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Terms of service

The rules for using the website, your client account and PRIME GATE services.

1. General

These terms cover primegate.am, the client account and PRIME GATE services. By using the website, submitting an application or approving a quote, you agree to these terms.

2. What we do

PRIME GATE coordinates company registration, banking, residency, ongoing compliance and related work with specialist local partners. Licensed professionals give legal, tax, accounting, immigration and investment advice.

3. Written quote and contract

The scope, price, timeline and terms of each service are set out in a written quote. The client approves it in their account or in writing (including on WhatsApp). If there is no separate contract, the approved quote and these terms together form the contract between the parties. If there is a separate contract and it differs from these terms, the contract prevails.

4. Prices and payment

Prices on the website are starting prices, for information only. Payment is made under the approved quote. The approved price does not change unless the client changes the scope. Guarantee and refund terms are on the Guarantee and refunds page and in the quote.

5. Company registration (USA, UAE)

Local partners carry out registration under the rules of the relevant state or free zone. US packages include the state registration fee. UAE packages are all-inclusive: government fees are included unless the quote says otherwise. To register a company in the UAE, the client must be there in person. Registration timelines depend on the authorities.

6. Bank account and payment systems

We prepare the bank application and business description and guide the process. The bank or payment system (for example, Stripe, PayPal) decides under its own rules whether to open, restrict or close an account.

7. Residency, visas and Golden Visa

The competent UAE authorities decide on UAE residency, Emirates ID and Golden Visa. The client must attend the medical test and biometrics in person. Only a licensed US immigration lawyer gives advice on US visas (including E-2) and handles the case. PRIME GATE does not give immigration advice.

8. Care — annual compliance service

Care is an annual subscription that covers the obligations listed in the chosen package. Government, state, licence and visa fees are not included unless the quote says otherwise. Care renews for the next year only after the client approves and pays. To meet deadlines, the client must send the required documents and data on time. Without Care, the calendar and reminders in the account are for information only, and the client meets the obligations themselves.

9. Tax, accounting and legal services

Licensed partner specialists handle bookkeeping, tax returns (including Form 5472), VAT, e-invoicing, ITIN, trademark registration and company dissolution, and PRIME GATE coordinates the process. Tax obligations are the obligations of the client's company. The client is responsible for complete and accurate financial data.

10. E-commerce launch

Marketplaces (for example, Amazon, Shopify, TikTok Shop) decide under their own rules whether to open, approve or block an account. We prepare product compliance and trademark work with partner specialists.

11. Investment projects

PRIME GATE does not manage investors' money and does not guarantee returns. Every investment carries risk, and the client makes the investment decision.

12. Third-party decisions

Decisions and timelines of authorities, banks, payment systems and online platforms are outside PRIME GATE's control. We prepare the documents and guide the process, but we can't guarantee these organisations will say yes.

13. Client obligations

The client is responsible for the accuracy and lawfulness of the information and documents they provide, for providing them on time, and for keeping their account password safe.

14. Liability

The information on the website is general and does not replace personal legal or tax advice. The parties' liability for a specific service is set by the approved quote and these terms, and, if there is a separate contract, by that contract too.

15. Changes

We may update these terms. The latest version is always on this page. The terms of a quote you have already approved don't change without both parties' consent.

16. Contact

Prime Gate, WhatsApp: +971 58 547 0818, registration@primegate.am

17. Language of this document

This is a translation. If the versions differ, the Armenian text prevails.